We used to be solid Norton supporters. It was all we offered for sale. We’d work with whatever the customer chose to use, but we always recommended Norton AV. ( never the suite… bulky and redundent and kills performance) A couple of years ago Symantecs products started to be harder to use. Installs were more problematic and reinstalls become more and more frequent. The occurance of people using Norton that had tried to update, and failed, jumped dramatically. We stopped reselling it last year.

Mcafee is worse. Bloated code and convoluted porcesses make it hard to use, let alone the performance hit.

A recent independent study found that mcafee was near the bottom of the stack. Link to report here.

What do you use, recommend and resell to your clients?

Why do you think there is no peer review process of the AV software industry?